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Saliva Kit Order Instructions for Healthcare Providers

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Online Orders via myPrevent
1. Complete the test order through our online ordering portal, myPrevent.
2. Select “Send Kit Directly to Patient” on the order confirmation page. 
       ? Select quantity of “clinical testing kits - saliva”. 
       ? Complete form with patient’s home address. Patient's phone number is also required for Canadian kits. 
Once we receive the kit request, we will ship the kit and a copy of the order to the patient’s home.

Updates related to online orders are available through myPrevent. Once a specimen has been returned to our facility the status will be “Specimen Received.”

Paper Test Requisition Form
1. Fill out a paper test requisition form (TRF).
2. Send us a copy of the TRF via: 
       ? Email (support@preventiongenetics.com, subject “saliva kit request”). 
       ? Fax (715-406-4175). 
       ? Live Chat.
3. Include the patient's home address with a note requesting a saliva kit to be sent to the patient's home. Patient's phone number is also required for Canadian kits. 

Once we receive the request, we will ship the kit and a copy of the order to the patient’s home.

Saliva Kit Improvements for Patients

Instructions are available in 9 languages, including English. To request special instructions for patients, add a note in the Comments section of the kit order indicating which language is needed. Additional languages available include: 
       ? Chinese

       ? French
       ? German
       ? Mayotte (French)
       ? Portuguese 
       ? Spanish (Mexican)
       ? Spanish (Spain)
       ? Swedish 

Additional instructions to help families collecting samples at home are included in each home saliva kit order.
       ? Patients can also view an Isohelix How-To Video