Contact us
We’re here to help at every step.
Browse FAQs for common questions
Find answers to questions about specimen requirements, shipping, turnaround times, and more.
Support
Providers can request support through their myPrevent account.
Phone +1 715-387-0484
General Fax +1 715-406-4175
Billing
Talk to a Billing Specialist to get your insurance, self-pay, and other billing questions answered.
Phone +1 715-387-0484; Select option 2
Fax +1 715-207-6602
Collaborations
Learn more about sponsored testing, clinical trials, and other collaboration opportunities and services.
Contact form
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Corporate headquarters
Monday–Friday, 7:30 a.m. to 5:30 p.m. CT
Phone +1 715-387-0484
Fax +1 715-406-4175
3800 South Business Park Ave, Marshfield, WI 54449