PreventionGenetics is pleased to announce a new partnership with Genome Medical to expand access to high-quality genetic counseling services for patients and providers within the U.S.

Through this collaboration, patients who receive genetic testing results from PreventionGenetics can now be referred to Genome Medical for post-test genetic counseling delivered by licensed, board-certified genetic counselors. These specialists are trained to help patients understand complex genetic information and make informed decisions about their health.

Enhancing care beyond results

Genetic testing is only one part of the patient journey. Interpreting results, understanding family implications, and determining next steps are critical components of delivering meaningful care. With Genome Medical, patients gain access to expert guidance that helps translate results into actionable insights.

Genome Medical counselors support patients by:

• Explaining genetic test results in clear, understandable terms
• Discussing potential medical and family implications
• Recommending appropriate follow-up care or additional testing where needed

Convenient, nationwide access

Appointments are delivered via phone, making genetic counseling accessible to patients anywhere in the United States. After each session, a summary report is provided to the referring provider, helping ensure continuity of care and alignment on next steps.

Once a referral is submitted, Genome Medical contacts patients directly via email and text to schedule their appointment—streamlining the process for both providers and patients.

Flexible payment options

Genome Medical offers both insurance-based billing and self-pay options for genetic counseling services. Many commercial insurance plans are accepted, and a transparent self-pay rate is available for patients seeking flexibility.

Supporting providers with a seamless referral process

Providers can refer patients through a dedicated online referral pathway or connect with the PreventionGenetics support team for assistance. This streamlined process ensures patients can quickly access genetic counseling support when they need it most.

Together, PreventionGenetics and Genome Medical are advancing a more comprehensive approach to genetic care—combining our established strengths in testing and interpretation with newly expanded, patient-focused counseling services to better support individuals at every step of the process.

Refer a patient