PreventionGenetics Billing Policy

PreventionGenetics is committed to providing the highest quality genetic testing to all patients. Our philosophy is that genetic testing should enhance the quality of clinical care for the patient and be affordable to everyone. Regardless of the nature of payment or payer, we strive to provide the lowest prices in the market and therefore, our prices do not vary for different payment options. Our prices are transparent and openly published on our website. We offer three (3) convenient payment options for testing services: we can bill the ordering institution/provider directly (institutional billing), we can bill the patient directly (self-pay), or we can bill the patient's commercial insurance company (insurance billing).


The billing option is selected on page 3 of the Test Requisition Form (TRF). Simply check the appropriate billing option and provide only the information required for the selection as indicated on page 3. All appropriate billing information for the selected option must be provided prior to beginning the test.

Institutional billing - We will invoice the institution or provider directly for the total test fee once the report has been sent to the ordering healthcare provider.

Self-pay (patient billing) - The individual accepting financial responsibility for the test fees must sign the acknowledgement statement on the TRF. The responsible billing party must be at least 18 years old.

We do not bill for the test until testing is complete. We do not require a credit card to be on file, however, having a credit card authorization on file allows for easy payment processing once the test has been completed. PreventionGenetics accepts Visa, MasterCard, and Discover. We can also accept payments by bank wire transfer, ACH, or check.

Insurance billing - PreventionGenetics will file an insurance claim on behalf of the patient with any commercial insurance company. Page 3 of the TRF indicates the information needed for insurance billing.

The patient is responsible for any portion of the test fee not covered by the insurance company for any reason including, but not limited to, co-payments, co-insurance, unmet deductibles, or non-covered services.

A monthly statement indicating an insurance claim is in process will be mailed to the patient. No payment will be required from the patient until the insurance claim has been processed and closed. The patient is responsible for notifying PreventionGenetics of the status of the explanation of benefits (EOB) and remitting any funds received directly from the insurance company to PreventionGenetics.

PreventionGenetics can assist with a Benefit Investigation. For assistance please complete the Benefit Investigation Form found on our website or contact our insurance specialists.


We are a contracted provider for Medicare and Wisconsin Medicaid. We do not accept any other state's Medicaid.

The patient must meet Medicare criteria for genetic testing in order for the services provided to be considered covered and reimbursable by Medicare. We do require Medicare patients to sign a completed Advance Beneficiary Notice (ABN) in advance of testing to acknowledge financial responsibility should the testing not meet Medicare criteria for covered service. For cancer tests that have specific testing criteria published by Medicare, we do not require an ABN as long as we have sufficient clinical information to support that the patient meets the criteria. Our genetic counseling team can assist with testing coverage details.


An invoice detailing date of service, patient name and date of birth (DOB), CPT Code, test name, and testing fee is generated once testing is complete and a report has been sent to the ordering healthcare provider. Date of service (DOS) on the invoice will be the accession date. If the DOS must reflect the date that testing is started (rather than accession date), please contact our billing team to make arrangements.

Payment is due 30 days from the date of the invoice, or 30 days from the date the insurance claim closes.

Statements showing outstanding invoices and the balance due are mailed at the end of each month for insurance billed and self-pay invoices. Statements are also available for institutional billing services upon request.


If you need to cancel a test, please contact our client services department.