How to order genetic testing

Understand the process from start to finish.


Step 1

Choose your test

Discover the right test for your patient. Our tests encompass nearly all clinically relevant genes.

Explore test catalog

Browse our genetic testing catalog to search by clinical specialty, test methods, sponsored testing, and more.

Build your own

Simply choose the genes you want, enhance coverage, and save your panels for future use.

Consult our specialists

Talk to our specialists to help you explore your testing options.


Step 2

Place your order

Now that you’ve chosen your test, it’s time to place your order.

Order online

Use our secure, HIPAA-compliant portal to order testing online, easily share reports with colleagues, and request add-on testing.

Order via paper

Download and print the test requisition form from our forms page. Fax your order to +1 715-406-4175.

Order sponsored testing

Order no-cost genetic testing for patients who qualify. See each program for specific ordering instructions.


Step 3

Collect patient sample

See which sample types are preferred on your chosen test page. Gather the specimen and ship it back for analysis.

Specimens and shipping

Each test has preferred sample types and shipping requirements. Review specific requirements on your test page.

Order specimen test kit

Our free test kits have clear instructions and all necessary packing materials to ship the specimen back to our lab. Have the test kit delivered to your office or your patient's home.

Collect sample and ship kit

Collect, label, and ship sample according to the instructions in the kit.


Step 4

Receive expert-written report and discover next steps

Get the answers you need to develop the best care plan for your patient.

Track progress in myPrevent

See the progress of your order, check that samples are received, and stay connected to the lab.

Read report online

Simply sign in to your myPrevent account to read and share with colleagues. Reports can also be mailed or faxed if necessary.

Discuss results with an expert

Our genetic counselors can discuss results with providers. Some sponsored testing programs include genetic counseling for patients and families.

Consider additional or family follow-up testing

Depending on the results of your test, you may want to order a larger test (called “reflex testing”) to explore more diagnostic options. Reflex testing doesn’t require a new DNA sample and is offered at a discount. Or you may want to order targeted variant testing for your patient’s family members. Some qualify for no-cost testing.

Experienced support at every step

Our team of experts can help you explore testing options, place an order, ship a sample, and understand results.